Package Tracking in Odoo Inventory#
When shipping multi-box orders, Odoo packages let you group products into discrete physical parcels, assign carrier tracking numbers, and print package labels - giving both warehouse staff and customers visibility into exactly what was packed and shipped.
Enabling Packages#
Inventory → Configuration → Settings → enable Packages.
Creating Packages During Picking#
On a delivery order:
- After picking products, click Put in Pack
- Odoo creates a package (e.g., PACK0001) and groups the selected items into it
- Enter the package weight (optional but useful for carrier rate calculation)
- Repeat for additional boxes
Each package becomes a discrete record with its own:
- Contents (which products and quantities)
- Weight and dimensions
- Carrier tracking number (entered after carrier pickup)
Assigning Carrier Tracking Numbers#
After the carrier picks up:
- Open the delivery order → Packages tab
- Enter the carrier tracking number per package
- Or use a shipping integration (FedEx, UPS, DHL) → tracking number auto-filled from carrier API
Package Labels#
Delivery → Packages tab → Print Labels:
- Generates ZPL or PDF labels per package
- Includes: barcode (package reference), destination address, weight
Customer Shipment Tracking#
If the eCommerce or Customer Portal is enabled:
- Customers can see their order's tracking number(s) on their portal
- Click the tracking number → redirects to carrier tracking page
Returns at Package Level#
When a customer returns items:
- The return references which packages the items came from
- Odoo tracks which packages were returned vs. retained by the customer
Package Contents Report#
Inventory → Operations → Packages:
- View all packages and their contents
- Filter by delivery order, date, or carrier
- Search by package reference to answer customer inquiries ("What was in Box 2?")
Packing Slip per Package#
Print a packing slip per package (not just per delivery):
Delivery → Print → Packing Slip (by Package) - shows the contents of each individual box, useful for customers to verify their multi-box shipment is complete.